Cancel Plan

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Do You Have A Fast Pass ID?

If you were given a Fast Pass tag (example below) when you signed up, please use that as your Customer ID.

Customers may not have a Fast Pass ID, as many accounts only use license plate numbers. If this is your case, please select No below, and you will be able to use your license plate to cancel your plan.

Fast Pass Example: 12345+123456

12345+678900

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3 Step 2

Please Fill in Your Account Info

Please enter your Fast Pass ID & Last Four Digits of your credit card below and press Cancel Plan.
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Fast Pass Example: 12345+123456

Important: When entering your Fastpass ID, please enter it as it appears, with no spaces in between the numerals or symbols.

If you incorrectly selected Yes, click the button below and select No in Step 1.

Back to Step 1

12345+678900

Fast Pass IDLast Four Digits Of Credit CardSubmit

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3 Step 2

Please Fill in Your Account Info

‍License Plate Example: ABC1234
State Example: AZ

If you incorrectly selected No, click the button below and select Yes in Step 1.

Back to Step 1

Plate NumberStateLast Four Digits Of Credit Card

Submit

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3 Step 3

Confirm & Cancel

If you'd like to start over, please press the button below. Otherwise, press Cancel Plan to confirm your cancellation.

Start Over

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3 Confirmation

Your Plan Has Been Cancelled

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Frequently Asked Questions

Do I need my unlimited tag number to cancel my plan?

Yes, if your account had a Fast Pass ID tag. If you had a Fast Pass ID tag and no longer have the number, please contact us. If you signed up using your license plate without an ID tag, follow the directions listed above.

How long does it take for my plan to be cancelled?

You must cancel 7 days before your account renews, your plan will continue to be active until your next billing date. You may continue to wash your car during this time.

Will I receive a refund after cancelling my plan?

No, you will not receive a refund. Your plan remains active until your next billing date.

Will I receive an email confirmation after I cancel my plan?

Yes, you will receive an email confirmation after you submit your request.

What if I change my mind after I submit my cancellation request?

You will need to stop by a location to reactivate your plan.

Performing Nightly Maintenance

We apologize for the inconvenience. We perform nightly maintenance between the hours of 10:00 pm - 3:00 am MST. You can contact us here if you have any questions. Thank you!